KEEP IT RUNNING
Maintenance & Support
Deployment day is the start, not the finish. We maintain what we build, and plenty we did not: hardware support, spares stocked at our Las Vegas warehouse, firmware and lifecycle management, and scheduled preventive maintenance. One phone number when something blinks red.
Hardware shipped worldwide and crews dispatched from our Las Vegas warehouse.
Next-business-day parts dispatch from Las Vegas
Spares stocked against your equipment list
One phone number, a real escalation path
Scope
What's included
- Hardware break/fix support
- Spares stocking and advance replacement from our warehouse
- Firmware and lifecycle management
- Scheduled preventive maintenance visits
- Documentation kept current as changes land
- Escalation path with a real phone number
How every project runs
Design → Ship → Rack → Test → Handoff
Design
Site survey, elevations, topology, and a priced bill of materials.
Ship
Hardware sourced and staged through our Las Vegas warehouse.
Rack
Crew on-site: rack, cable, label, and power on to the drawings.
Test
Burn-in, link validation, and firmware baseline before handoff.
Handoff
As-built documentation, photos, and a maintenance path forward.
FAQ
Common questions
Do you support equipment you didn't install?
Yes. We start with a documentation pass so we know what's actually deployed, then take over support. Most maintenance customers came to us with someone else's build.
How do spares work?
We stock agreed spares at our Las Vegas warehouse against your equipment list. When a unit fails, a replacement ships or a technician carries it to site, depending on how urgent it is.
Related services
More from the lifecycle
Get started
Scope your maintain project
Tell us what you are deploying and where. You get a priced, dated proposal back, not a sales sequence.
or call 702-362-7659 · Mon–Fri 8am–6pm PT